At Eudwi Saboon, we are committed to providing our customers with the highest quality products. If you are not fully satisfied with your purchase, we are here to help. Please read our Refunds and Return Policy carefully to understand our practices regarding returns, refunds, and exchanges.

1. Return Eligibility

• Timeframe: Our policy lasts 30 days from the date of purchase. If 30 days have gone by since your purchase, unfortunately, we cannot offer you a refund or exchange.

• Condition: To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

• Proof of Purchase: Please provide a receipt or proof of purchase for all returns to be processed.

2. Non-Returnable Items

• Perishable Goods: Certain products, such as perishable goods or items that have been opened or used, cannot be returned.

• Final Sale Items: Gift cards, sale items, and special promotional items are final sale and cannot be returned.

3. Return Process

• Contact Us: To initiate a return, please contact our Customer Service team at [Your Email Address or Phone Number] with your order details.

• Return Authorization: Once your return request is approved, we will provide instructions on how to return your item to us. Do not send your product back until you receive authorization from our team.

• Shipping: Customers are responsible for the shipping costs of the returned item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

4. Refunds

• Processing: Once your return is received and inspected, we will notify you of the status of your refund. If approved, a refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.

• Partial Refunds: In certain situations, only partial refunds may be granted (e.g., items that are returned more than 30 days after delivery or items not in their original condition).

• Late or Missing Refunds: If you haven’t received a refund within the expected timeframe, first check with your bank or credit card company. It may take some time before your refund is officially posted. If you’ve done this and still have not received your refund, please contact us at [Your Contact Information].

5. Exchanges

• Product Exchanges: We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact our Customer Service team with your order information.

• Exchange Shipping Costs: You are responsible for shipping costs associated with exchanges unless the exchange is due to a product defect or error on our part.

6. Cancellations

• Order Cancellations: Orders may be canceled within 24 hours of placement for a full refund. Please contact us as soon as possible if you wish to cancel an order.

• Cancellation Charges: After 24 hours, if your order has already been processed or shipped, it cannot be canceled.

7. Damaged or Defective Products

• Reporting: If you receive a defective or damaged item, please contact us immediately. We may request photos or other evidence to assess the issue.

• Resolution: If the product is deemed defective or damaged upon arrival, we will provide a replacement or full refund, including return shipping costs.

8. Gift Returns

• Gift Returns: If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

9. Contact Us

For any questions regarding this Refunds and Return Policy, please contact us at:

• Email:

  eudwisaboon@gmail.com

• Phone:8688253299

• Address:makram complex, Errakunta Rd, Yerrakunta, RGIA Road, Hyderabad, Telangana 500005